Management of Operations
| CHAPTER 1: ZEROING IN ON OPERATIONS |
| CHAPTER 2: STRATEGIC GUIDANCE FOR OPERATIONS |
| CHAPTER 3: SEEKING EXCELLENCE THROUGH QUALITY MANAGEMENT |
| CHAPTER 4: FORECASTING DEMAND |
| CHAPTER 5: FACILITY LOCATION |
| CHAPTER 6: GENERAL CONFIGURATION AND MODE OF PROCESSING |
| CHAPTER 7: APPLICATION OF TECHNOLOGY FOR COMPETITIVE ADVANTAGE |
| CHAPTER 8: DESIGN OF JOBS AND COMPENSATION |
| CHAPTER 9: REVIEW AND REDESIGN FOR CONTINUOUS IMPROVEMENT |
| SUPPLEMENTS A-D: HISTORICAL PERSPECTIVE AND TOURS |
| SUPPLEMENT E: DECISION MAKING |
| SUPPLEMENT F: WORK MEASUREMENT AND TIME STANDARDS |
| ELECTRIC POWER: I, II, III, IV |
| ELECTRIC POWER PROBLEMS |
| SWITCHGEAR |