CMBA 611: Management of Operations

8/6/99


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Table of Contents

Ohio University Corporate MBA Program

CMBA 611: Management of Operations

Chapter 9 Review and Redesign for Continuous Improvement

Introduction

Introduction cont.

Breakthroughs and Incremental Improvements

Breakthroughs and Incremental Improvements cont.

Improvement through Breakthroughs¾No Regression

Improvement through Breakthroughs¾With Regression

Incremental Improvement

Incremental Improvement with Breakthroughs

A General Procedure for (Continuous) Improvement

Some Tools and Techniques for Performance Improvement Flow Process Chart

Some Tools and Techniques for Performance Improvement Flow Process Chart cont.

Some Tools and Techniques for Performance Improvement Checksheet

Some Tools and Techniques for Performance Improvement Location Plots

Some Tools and Techniques for Performance Improvement Pareto Analysis (80-20 Rule)

Some Tools and Techniques for Performance Improvement Pareto Analysis cont.

Some Tools and Techniques for Performance Improvement Cause and Effect Diagram

Some Tools and Techniques for Performance Improvement Brainstorming

Some Tools and Techniques for Performance Improvement Scatterplot

Some Tools and Techniques for Performance Improvement Scatterplot

Business Process Reengineering (BPR)

Business Process Reengineering (BPR) cont.

Business Process Reengineering (BPR) cont.

Business Process Reengineering (BPR) cont.

Some Competitive Improvements Companies are Making

Group Assignment: Chapter 9

For information on Ohio University's CMBA Program at IKATAN contact:

Author: Professor Manhire

Email: manhire@ohio.edu

Home Page: http://www.ent.ohiou.edu/~manhire

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Web Author: Carrie Saunders

Email: carrie.saunders@ieee.org