Management support for technical progress Encourage technical awareness
1. Bring in value-adding ideas, e.g.; CMBA Program, speakers, conferences, etc.
2. Disseminate information regarding new relevant ideas (e-mail & snail-mail IOCs)
3. Conduct regular mission-focused meetings of managers and technical specialists
4. Foster an environment (culture) conducive to ad hoc meetings (e.g., working lunches)