Table of Contents
Ohio University Corporate MBA Program
CMBA 611: Management of Operations
Chapter 1 Zeroing in on Operations
The operations function or production system
What’s the goal?
Value of outputs > cost of (inputs + transformation)
Core Functions within business
Core Functions Overlap
Other functions within business
The Race for Competitive Excellence
The Race for Competitive Excellence
Adding What Customers Value Recall that:
Adding What Customers Value
Value Ratios
Value Ratios
Value Ratios
Attributes of an Excellent Company
Manufacturing Vs. service
Recall: The operations function (or production system)
Manufacturing Example
TNB (Cont.)
TNB (Cont.)
Service Example
OU’s CMBA (Cont.)
Manufacturing Vs. service
Terms based on when inventory is held
Terms based on when inventory is held
Terms based on when inventory is held
Terms based on the way products are manufactured
Terms based on the way products are manufactured
Terms based on the way products are manufactured
Terms based on the way products are manufactured
Terms based on the way products are manufactured
Terms based on the way products are manufactured (Cont.)
Terms based on the way products are manufactured (Cont.)
Terms based on the way products are manufactured (Cont.)
Terms based on the way products are manufactured (Cont.)
Terms based on the way products are manufactured (Cont.)
Terms based on the way products are manufactured (Cont.)
Terms based on the way products are manufactured (Cont.)
Terms based on the way products are manufactured (Cont.)
Terms based on the way products are manufactured (Cont.)
Recapitulation
Other types of operations: Process and Project
Other types of operations: Process and Project
Types of service operations
Too much jargon!
So which terms apply to TNB?
So which terms apply to TNB? (cont.)
So which terms apply to TNB? (cont.)
Characteristics of service operations
Manager’s role in operations
Overview of the Textbook
Overview of the Textbook
Overview of the Textbook
Foundation Material
Foundation Material (Cont.)
Design of Operations Systems
Planning and Controlling Operations
Planning and Controlling Operations (Cont.)
Group Assignments: Chapter 1
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